Cancellations and significant changes to appointments require 24 hours advance notice. Cancellations and changes made beyond the required time, will be subject to the following service charges: 50% of the service total. Bookings cancelled on the day of appointment will be charged 100% of the service(s) Cancellations made beyond the required time will be charged 50% of the service(s) total. 100% if cancelled on the day of event. Cancellation fees MUST BE PAID IN FULL before any further bookings are made.
No-Shows:
100% of the service total will be charged for no-shows.

All appointments are booked with enough time for your service(s). The Luxury wellness will arrive approx. 15 minutes in advance to allow time for set up. Please be mindful of time as there is likely to be other clients scheduled following your appointment. Because of this, it is important that your appointment begins on time or the service may need to be shortened or not all services scheduled may be done, in which case full charges still apply. If you are going to be late please let me know as early as possible!

Luxury Wellness offers services to most areas between Edmonton and St. albert! All travel fees and GST are included. Additional travel fees may apply for locations beyond my usual service area and will be determined at the time of booking * Please note that travel fees are determined by several factors and may be reduced or waived depending on the size of booking or if an appointment can be grouped to an already scheduled appointment in your area on the same day.

* Please note that I require a level spot to park.